Contacts

We answer within business hours — usually under an hour.

info@partsinn.lt · +370 653 31 339

Before you contact us

Finding the right Suzuki part

Send the complete OEM number, model, production year and, where relevant, VIN or motorcycle frame number. Include the catalog description if you have it. A model name or a similar-looking part is not enough to confirm compatibility.

Questions about an order

Include your order number and the email used at checkout. For delivery, payment or return questions, describe what you need checked. If a payment status is unclear, ask us to confirm it before placing a second order.

Orders for your business

Tell us the OEM references and quantities you need, together with your company and billing details. Prices, tax and delivery are confirmed in the order summary; company details alone do not guarantee a VAT exemption.

Company details

MB R2A group · 306168417 · LT100015494513

Pramonės pr. 6-113, LT-51267 Kaunas, Lietuva / Lithuania

info@partsinn.lt · +370 653 31 339

F.A.Q.

Where can I buy Suzuki parts online?

Right here: enter the OEM number in the search at the top of the home page. The result shows the VAT-inclusive price and lets you add the part to your cart.

Submit your query with the search button. Results appear below the search so you can compare codes and prices without leaving the page. Where an add-to-cart button is available, add the part directly; open its page when you need more detail.

Is there a Suzuki parts catalogue or diagram?

Our catalogue lists OEM numbers, descriptions and prices by system category. We do not publish exploded diagrams; use the manufacturer’s parts catalogue to identify the number.

Can I add a part to my cart directly from search?

Yes, where the result has a priced offer and an add-to-cart button. You can select the part without opening its page. Check the complete OEM number first. Adding it to the cart is not confirmation of fitment, physical stock or an order; the current offer is checked before payment.

What if search returns several similar part numbers?

Compare the complete OEM number, not just its prefix or price. A shorter query can return several codes, so refine it with the full number and search again. Do not buy a cheaper, similarly named part as a replacement unless you have confirmed that it is suitable for your vehicle.

Can I search without an OEM number?

You can search catalog descriptions and browse categories. Technical names retain the original catalog language, so a translated synonym may not return a match. If you cannot find a part, email info@partsinn.lt with its description, vehicle details and VIN if needed. A model name alone is not an automatic part-selection guarantee.

Why are other parts shown next to a selected part?

Related parts help you continue browsing the catalog. They do not establish fitment for the same vehicle, indicate a complete kit or prove interchangeability with your selected part. Verify each OEM number separately and order extra items only when you know they are required for your repair.

When will my part arrive?

Delivery in 7–15 working days

How much is delivery?

Delivery is calculated for your order, country and selected delivery method. The final charge is shown in the order summary before payment.

Do you ship Suzuki parts across Europe and worldwide?

Yes, we ship within Europe and worldwide. The delivery charge is calculated for your country when you order.

Can I order Suzuki OEM?

Available to order

Where can I see my order status and tracking?

Sign in and open My Orders, then select the relevant order. Shipment tracking is displayed when supplied by the order system; not every order has tracking immediately. If details are missing or the status is unclear, email info@partsinn.lt with your order number.

How do I request a return or report a problem?

Read the returns and purchase terms. Email info@partsinn.lt with your order number, OEM number and a description of the issue; include photos for damage.

Keep the packaging and obtain agreed instructions before sending a part back. Explain whether you received a different OEM number, damage, or wish to cancel a purchase. The returns and purchase terms set out the applicable conditions and exceptions.

What if I receive a damaged or incorrect part?

Photograph the packaging, part, label and OEM number. Keep the packaging and order details, and email info@partsinn.lt with your order number and the discrepancy. Do not start installing a part if its suitability or condition is in doubt; agree the next steps and any return under the applicable terms.

I can’t find my OEM number or have a payment question. Who can help?

Email info@partsinn.lt with the OEM number, vehicle details or order number you have. If a payment status is unclear, clarify it first to avoid placing a duplicate order.

Are Suzuki parts easy to get?

Start with the exact OEM number. A listed part has a catalogue offer, not a confirmation that it is physically in stock. For an urgent repair, contact PARTSinn with the number and required quantity before arranging workshop time. If search returns nothing, send the number and vehicle details rather than ordering a similar-looking part.

How much do Suzuki parts cost?

The price depends on the specific OEM number. Every part’s price in euros including VAT is shown in the search result and on its part page.

A unit price is not the complete order charge: quantity, the current offer and delivery affect the total. The cart collects your selections; review the order summary before making payment.

Do prices include VAT?

Yes. Catalogue retail prices are in euros and include 21% Lithuanian VAT. Check your final order total at the payment step.

Which price applies to my order?

PARTSinn calculates your order using the offers selected at that time. Review part prices, delivery and the total before payment.

A catalog price may differ from the current offer. Adding a part to your cart does not fix stock or create an order. If a current price cannot be checked, do not treat the catalog as confirmation of the final charge.

What should I check before paying for my cart?

Review OEM numbers, each quantity, current prices, delivery method, address and total. For a business purchase, check the company details too. Read the purchase and returns terms. If the payment step cannot retrieve a current offer or total, do not consider the order confirmed.

Is an item reserved once it is in my cart?

No. Your cart is a list of selected parts, not a confirmed reservation. It helps you prepare an order and choose quantities. The current offer and order total are checked separately before payment; a catalog entry or cart total alone does not guarantee availability.

Payment failed or I returned without confirmation. What now?

Check the order and payment status first. Returning from a payment page alone does not prove that payment succeeded. If your bank shows a debit but there is no clear order confirmation, do not rush to place another order. Email info@partsinn.lt with your order number and the issue, without sending card details.

Can I order for a company?

You can enter company details in the order form. Add and check them before making payment.

Does a VAT number automatically remove VAT?

No. Entering company or VAT details does not itself guarantee a VAT exemption. Follow the tax calculation in your order summary and contact us before payment if unsure.

Are Suzuki parts expensive?

There is no single price for a brand. Compare the VAT-inclusive unit price for the same complete OEM number, the required quantity and delivery charges. Catalogue prices come from the imported PARTSinn retail feed; the order summary confirms the selected offers, taxes and delivery before payment. A cheaper different number is not automatically a replacement.

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